Our philosophy: Thoughtful ideas, thoughtfully executed.
Our brand values
Fundamental beliefs about our business
Equality
Equality is a human right. Treat every person equally, no exceptions. Diversity is a social and economic imperative. Discrimination on the basis of age, disability, ethnicity, nationality, skin colour, gender, gender identity, gender expression, marital or social status, religion, lifestyle, or sexuality is not acceptable and must always be challenged.
We are feminists. We want gender balance, but we also believe every woman – in particular women of colour, trans women, and disabled women – should get the kinds of opportunities that are thrown at white cis men in the name of meritocracy.
We want to see more women on panels, committees, and boards; in politics; and at every level of every type of industry. We want gender-specific data collected in surveys, studies, and medical trials.
Ethics
Conducting business in an ethical way is core to our operations. We set our prices fairly, based on the value we know we can bring. We are completely impartial in our advice because we NEVER benefit from any kind of kickback, referral fee, affiliate discount, or ‘partnership’ scheme for any product or service we recommend.
We must agree morally with the business conducted by our clients. We don’t work with businesses that destroy the social or environmental fabric of the world (the oil industry or tobacco industry, for example). We are proud members of Clean Creatives.
We also give back whenever we can. Charitable donations, ‘good cause’ discounts, and pro bono work currently represent around 9% of our annual turnover.
Environment
We are resolutely planet-first. We believe it is the duty of every individual and organisation – no matter its size – to be proactive in protecting the environment and tackling the climate emergency.
We are thoughtful in making any new purchases. We consider the environmental impact of any business decisions we make. We buy from local or Irish suppliers whenever there is an option to do so. We buy second-hand. We reduce, reuse, repair, rethink, and recycle.
Our decision-making process involves alignment with the UN’s 17 Sustainable Development Goals (SDGs). We also help our clients to bring these goals into their own processes and integrate their environmental credentials into marketing in a transparent way that complies with EU and international frameworks.
Empathy
We try to always act in the best interests of clients or potential clients. This means nurturing our ability to see the world from their point of view, being open-minded and receptive to new concepts. We aim to do this for both clients and the people our clients are trying to reach.
Core to our way of thinking is that the best marketing is about great communication; we believe in understanding people, not selling to them. This is the approach we encourage our clients to take as well.
We work hard to continually develop our skills and share our insights and experience freely. We don’t see our knowledge as something to be locked away so that no one else benefits from it. We are not gatekeepers.
Our values drive everything we do. We’re a good fit for clients who want to build long-term relationships with trusted partners. We give honest opinions and keep our clients’ best interests in mind. We are committed to working ethically; therefore, we are not a good fit if you use tactics like clickbait, manipulation, spam, black-hat SEO, or greenwashing.
Our brand principles
For us, for you, we want…
- to work with great clients doing good things, whose values align with ours;
- to work with clients who trust us and will give us the space to experiment, but also challenge us and keep us on our toes;
- to work in a collaborative, supportive environment with like-minded people;
- our colleagues to feel safe, secure, and fairly treated;
- to enjoy our work rather than dread it. When work is more stressful than rewarding, something has gone wrong;
- business owners to feel in control of growing their businesses – more informed and more empowered from their contact with us;
- to earn our money honestly, feeling proud of our input and the value we have created;
- to be helpful to our network of local businesses and collaborators;
- our business to be a net contributor to society and the environment.
What about you? Are you looking for someone to take care of problems before you even know about them, or do you enjoy being hands-on with detail? Somewhere in between? Do you already have marketing knowledge? Will you want to be upskilled as we go along? Do you trust in the process, or are you a sceptic waiting to see results before you commit?
Our brand policies
Day-to-day habits & mantras
We put an emphasis on good relationships where everyone benefits. We work hard, care about individuals, and always tell the truth.
Sometimes we will disagree with you, but remember that we have peeked inside HUNDREDS of businesses and our advice is not just opinion but real insight based on hard business facts and actual marketing results!
Search is everything!
Give more than expected
Focus on communication
Nurture your creativity
Embrace new ideas
Transparency and (radical) honesty
Look at the bigger picture
Be generous with your time
Measure KPIs or die trying
Create great experiences
Growth should be sustainable
Celebrate life (with wine)
